Chevy Silverado EV Says Not Charging But is Charging

Have you ever plugged in your Chevy Silverado EV to charge, only to see the message saying “not charging” while the battery is actually filling up? It’s frustrating, right? You’re not alone! Many drivers experience this issue and feel confused, even though the truck is indeed charging. In this article, we will break down why this happens and how you can handle it with ease. Let’s dive in!

Chevy Silverado Ev Says Not Charging but is Charging: What You Need to Know

The Chevy Silverado EV is an incredible electric vehicle (EV), but like any advanced technology, it can sometimes have a few quirks that leave even the most experienced drivers scratching their heads.

One of the most common problems reported by Silverado EV owners is when the truck displays a “not charging” message on the dashboard, yet the battery is charging just fine. If you’ve ever dealt with this, you might have wondered if there’s something wrong with the system or if it’s just a glitch. Well, you’re in the right place because we’re going to help you understand exactly why this happens and what steps you can take to fix it if needed.

There are several reasons why your Chevy Silverado EV might show a “not charging” message even when it’s actually charging. It’s not always a major problem, but understanding the root causes can give you peace of mind. This issue can be caused by anything from software glitches, charging equipment issues, to small settings that are easy to overlook. In this section, we’ll cover the most common reasons for this issue and what you can do to resolve it.

Software Glitches and Updates

First things first, let’s talk about software. The Silverado EV is packed with modern technology, and like most modern vehicles, its software controls much of its functionality. Software glitches can cause the dashboard to show incorrect charging information, such as the “not charging” alert.

In some cases, the issue might be a result of a minor bug in the truck’s operating system. Fortunately, automakers like Chevy regularly release software updates to fix these bugs, and it’s always a good idea to make sure your vehicle’s software is up to date.

To check if your Silverado EV needs a software update, you can visit the settings menu on the touchscreen and look for any available updates. If you’re unsure, you can also visit your local Chevy dealership for assistance. They can run a diagnostic on your vehicle to make sure everything is up to date and functioning properly.

Charging Equipment Malfunction

Another reason your Silverado EV might show the “not charging” message while still charging is an issue with the charging equipment itself. This could involve the charging cable, the wall outlet, or the charging station. Even though the truck might be receiving power, the truck’s system could misinterpret the charging status because of a loose connection or a faulty charger. It’s important to inspect the charging cable and the outlet you’re using to ensure they are functioning properly.

If you’re using a public charging station, the problem could be with the station itself. In these cases, the vehicle’s system might not properly communicate with the station, causing the incorrect “not charging” alert. If you’re charging at home, it’s also worth checking that your home electrical system is running correctly, as a weak or unstable connection can cause charging errors. If you’re unsure, a certified electrician can help you inspect your home charging setup.

Charging Time and Battery Management System

It’s also important to consider the charging time and the truck’s battery management system. Chevy Silverado EV, like most EVs, has a system in place to protect the battery from damage by controlling how quickly it charges. If the vehicle’s battery is nearing full, it might limit the charging rate, and this can sometimes cause the “not charging” message to pop up. However, the battery could still be slowly charging in the background.

One thing to keep in mind is that the Silverado EV uses an advanced battery management system that ensures your battery’s longevity by controlling its charge rate. So, if you see the “not charging” message but notice that the battery is still filling up, it’s likely the truck is just taking its time to protect the battery. As long as the charge percentage is going up, you don’t need to worry.

Connection to the Ev App

Many Chevy Silverado EV owners use the Chevy app to monitor and control their vehicle’s charging status remotely. If you’re one of them, you may have seen the “not charging” message on your phone, even though your truck is charging perfectly fine.

This can happen due to a sync issue between the app and the truck. Sometimes, the app fails to refresh the vehicle’s status or loses its connection temporarily. If this happens, simply closing and reopening the app can resolve the issue. If that doesn’t work, disconnecting and reconnecting the app to the truck can often solve the problem.

Keep in mind that these kinds of issues are usually temporary and not a sign of something serious. Just like any other app, glitches can occur, but they rarely affect the overall performance of your vehicle.

Faulty Dashboard Indicators

Sometimes, the problem lies with the dashboard indicator itself. Your Chevy Silverado EV’s system might be displaying the wrong information because of a faulty sensor or another minor issue with the display. This is more common than you might think, and often, it can be fixed by resetting the vehicle’s system or performing a diagnostic check. If the truck is charging fine but the “not charging” message persists, it could be a simple display issue that doesn’t affect the actual charging process. However, it’s always worth checking in with your dealership or service center to make sure everything is running smoothly.

What to Do If Your Chevy Silverado Ev Shows “not Charging” but is Charging

If you find that your Chevy Silverado EV is showing a “not charging” message but you can confirm that it’s actually charging, here are a few steps you can take:

Check the Charging Connection: Ensure that the charging cable is securely plugged into the truck and the outlet. A loose connection could cause the truck’s system to misinterpret the charging status.
Check the Charging Station: If you’re using a public charging station, check for any signs of malfunction. Sometimes, the station might be the issue, not the truck.
Update the Software: Make sure your Silverado EV’s software is up to date. A software update might fix the issue if it’s related to a glitch.
Use the App: If you’re using the Chevy app, make sure it’s properly synced with your vehicle. Try closing and reopening the app to refresh the connection.
Inspect the Battery Management System: The truck’s battery management system could be slowing the charging process to protect the battery. If the battery percentage is increasing, it’s likely working as intended.

If none of these steps resolve the issue, it’s a good idea to take your Silverado EV to your local dealership or service center for a more thorough inspection. A technician will be able to diagnose the problem more accurately and provide you with the necessary repairs or solutions.

How to Troubleshoot the Chevy Silverado Ev Charging Issue

Dealing with charging issues in your Chevy Silverado EV can be a little stressful, but don’t worry—most of the time, these problems are easy to troubleshoot and fix. In this section, we’ll walk you through the steps to troubleshoot your truck’s charging issue, including what to look for, how to test your equipment, and when to seek professional help.

Step 1: Inspect the Charging Equipment

The first thing to do when troubleshooting any charging issue is to inspect the charging equipment. Start by checking the charging cable and the outlet you’re using. Look for any signs of wear and tear, like frayed cables or rust on the connectors. If you notice anything unusual, it might be time to replace the cable or repair the outlet.

If you’re using a public charging station, make sure the station is working properly. Sometimes, stations experience technical issues, so it’s worth testing the station with another vehicle to confirm that it’s not the cause of the problem.

Step 2: Restart Your Truck’s System

Next, try restarting your truck’s system. This can sometimes clear out any minor software glitches and reset the dashboard display. To do this, simply turn off your Silverado EV, wait for a few minutes, and then turn it back on. If the issue was caused by a software glitch or a temporary connection problem, this should resolve it.

Step 3: Check for Software Updates

If restarting the system doesn’t help, check for any software updates for your Silverado EV. Software bugs or outdated systems can cause false charging information to appear on the dashboard. To check for updates, go to the settings menu on your vehicle’s touchscreen and look for available updates. If there’s an update available, follow the on-screen instructions to install it.

If you’re not sure how to check for updates, or if you’re having trouble with the update process, don’t hesitate to visit your local dealership. They can assist you with the update and check for any other potential software-related issues.

Step 4: Test the App

If you’re using the Chevy app to monitor your charging status, the problem could be a sync issue between the app and your vehicle. Close the app and reopen it to refresh the connection. If that doesn’t work, disconnect and reconnect the app to your truck. This can often solve the problem.

Sometimes, the app will display incorrect information because of a weak or intermittent connection. If the app is still not showing the correct charging status, try using the truck’s onboard display to check the charging progress.

Step 5: Visit Your Dealership for Inspection

If none of the above steps resolves the issue, it’s time to take your Silverado EV to a dealership or certified service center. A technician will be able to run diagnostics on the vehicle and check for any underlying issues with the battery, charging system, or software.

Remember, charging issues in EVs are usually minor and easy to fix, so there’s no need to panic. The professionals at the dealership will be able to help you quickly and get your Silverado EV charging properly again.

I hope this guide helps you understand why your Chevy Silverado EV might say it’s not charging when it actually is. Most of the time, it’s just a minor issue that’s easy to fix. Whether it’s a software glitch, charging equipment problem, or a minor display issue, the steps outlined in this article should help you get to the bottom of the problem. If you’re still unsure or need further assistance, don’t hesitate to reach out to your dealership for support.

Frequently Asked Questions

Is It Normal for the Chevy Silverado Ev to Show “not Charging” Even When Charging?

Yes, it can be normal due to minor software glitches or issues with the charging connection. If the battery percentage is increasing, it’s likely working fine.

Can I Charge My Chevy Silverado Ev Using a Regular Outlet?

Yes, you can charge your Silverado EV using a standard 120V outlet, but it will take much longer compared to using a 240V Level 2 charger.

Do I Need to Update the Software on My Chevy Silverado Ev Regularly?

Yes, it’s recommended to update your vehicle’s software regularly to ensure it’s running the latest features and fixes.

Is It Possible That a Faulty Charger is Causing the “not Charging” Message?

Yes, a faulty charger can sometimes cause incorrect charging information to appear. Check the charger and cables to ensure they are working properly.

Can the Chevy App Cause Charging Issues with the Silverado Ev?

Yes, the Chevy app can occasionally have syncing issues that might cause incorrect charging information to display. Restarting the app can usually fix this.